Kings Seeds - A little update on my last post

Rotten Garlic

I was so miffed about the rotten garlic bulb, that I sent an email to Kings Seeds.
They don't give you any obvious way of complaining/ getting a refund via the website, or on the delivery note - something which is sure to aggrovate an already annoyed customer...however...I shall give Kings seeds their due. The following day I received a nice apology email back, saying that they were going to send me a new bulb straight away.

I actually received a complete new pack of 2 bulbs, in beautiful condition. I am a very happy customer. Thank you Kings Seeds. I'm looking forward to getting them in the ground as soon as possible.